Your privacy is important to us and we are committed to protecting it through our compliance with this Privacy Notice. Hunter Fan Company (“Hunter”) has prepared this Privacy Notice so that you may better understand how we use and protect the information collected on our websites (www.hunterfanlatinoamerica.com) and our apps (collectively, the “Site”) and in email, text and other electronic messages between the Site and Site users. This Privacy Notice does not apply to information we collect offline or through any other means, including any third party.

Please take the time to review this Privacy Notice and contact us at legal@hunterfan.com if you have any questions or concerns.

If you would like to report any security issues with the Site or any Hunter products, please send them to legal@hunterfan.com.




Submission of Personal Information
We collect information you voluntarily share through the Site. This typically occurs when you register with the Site, register products, download software, access product information, participate in surveys, or login to areas of the Site that require authorization. We may collect personal information, such as your name, postal address, email address, phone number, or any other identifier by which you may be contacted online or offline (“Personal Information”), only when you have voluntarily provided such Personal Information to us.

Collection of Non-Personal Information
We may also collect information concerning you that is not Personal Information, such as the kind of product or service you are ordering from the Site, details of transactions you carry out through the Site and of the fulfillment of your orders, your search queries on the Site, and records and copies of your correspondence, if you contact us.

Children’s Personal Information
This Site is not intended for children under 18 years of age. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Site or otherwise provide any information about yourself to us. If we learn we have collected or received such information, we will take reasonable steps to delete that information. If you believe we might have any information from or about a child under 18, please contact us at legal@hunterfan.com.

Analytics Technologies
We may use Google Analytics or other similar technologies (the “Analytics Technologies”) to automatically collect and process certain information about you and your use of the Site. Our web servers and/or the Analytics Technologies may collect and store the following general information about you: the originating name of the domain from which you access the Internet; IP addresses (the Internet address of a device) to track your session while you remain anonymous; the date and time you access the Site; the pages of the Site you visit; the IP address of the website from which you linked directly to us; and the type of device, device ID, and web browser you use to access the Site. This information is statistical data and does not include Personal Information.

We may also use “cookies.” Cookies are small files stored on your device or your computer’s hard drive that are used to store and track information, including Personal Information. Cookies are used to remind us of who you are in order to deliver you better service.

Social Media Features
The Site includes social network media features, such as the Facebook Like button, and widgets, including the Share button (collectively “Features”). These Features may collect your IP address, which page you are visiting on the Site, and may set a cookie to enable the Feature to function properly. These features are hosted by a third party and they allow you the ability to post information about your activities on this Site to your profile page to share with others within your network. Your interactions with these Features are governed by the privacy policy of the third party providing it.

Single Sign-On
You can log in to the Site by signing in with your social network login credential services such as Facebook, Pinterest, or Twitter. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form. Services like Facebook, Pinterest, and Twitter give you the option to post information about your activities on this Site to your profile page to share with others within your network.

Purchase of Products and Services
Our shopping cart and checkout pages may have the look and feel of being on our Site, but the payment information, including credit card information,that you submit on these pages is collected by our payment processor and not collected by us. Our payment processor is authorized to collect and use the submitted information only for the purposes of providing this service.

We recommend you read the privacy policy of our payment processor, viewable where your information is collected.

Our Apps
Our apps may collect Personal Information from you along with product usage information collected from our products that you own and use with the app (collectively, “App Information”). Your Personal Information is retained with the App Information for as long as you utilize the Wi-Fi features of our products that you own. After this period, the App Information is aggregated with information collected from other app users and no longer contains your Personal Information.


In General
We use or share information that we collect about you or that you provide to us, including any Personal Information:

  • To present the Site and its contents to you.
    • To provide you with information, products, or services that you request or order from us.
    • To send you communications from us via email to your email address, and via Short Message Service or text (“Text Alerts”) to your mobile device and to the designated mobile phone number that you provide to us.
    • To record your session on the Site and analyze Site usage.
    • To fulfill any other purpose for which you provide it.
    • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
    • To notify you about changes to the Site or any products or services we offer or provide though it.
    • In any other way we may describe when you provide the information.
    • For any other purpose with your consent.

Use by Analytics Technologies
The information collected by the Analytics Technologies is statistical data that is used to help us improve the Site and make it more useful to you. We do this by analyzing trends in Site usage, such as which parts of the Site users are visiting and how long they spend there. Although this information does not include Personal Information, we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties.

You may learn more about how Google uses the information it collects by visiting the following site “How Google uses data when you use our partners’ sites or apps”. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Privacy Notice.

Heat Mapping and Session Recording
Heat Mapping services are used to display the areas of a page where users of the Site most frequently move the mouse or click. This shows where the points of interest are on the Site. These services make it possible to monitor and analyze web traffic and keep track of user behavior. Some of these services may record sessions and make them available for later visual playback.

Do Not Track Policy
We may also use the Analytics Technologies and other automatic data collection technologies to collect information about your online activities over time and across third-party websites or other online services (“Behavioral Tracking”). “Do Not Track” is a proposed standard that is currently under development. Because it is not yet finalized, we adhere to the standards set out in this Privacy Notice and we do not currently respond to “Do Not Track” signals on the Site or on third-party websites or online services where we may collect information.

Third Parties and Third Party Websites
This Privacy Notice is applicable only to the Site and does not apply to any third party websites or to third parties who collect information from the links, media and/or content they provide on the Site. The Site may contain links to, and media and other content from, other sites, including advertisers, ad networks and servers, content providers, and application providers. In addition, such third-party media and content may also contain external links. Because of the dynamic media capabilities of the Site, it may not be clear to you which links are embedded in the Site and which are embedded in third-party media and/or content.

These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, for Behavioral Tracking purposes. They may use this information to provide you with targeted content.

We cannot and do not guarantee the privacy policies and practices of any third party. We do not control, operate, or endorse any information, products, or services of any third-party websites that may be reached through links from the Site. Likewise, we do not control these third parties’ tracking technologies or how they may be used.

The use of any Personal Information provided by you to, or automatically collected from, a third party will be governed by that party’s privacy policy. If you are unsure whether a website is controlled, affiliated, or managed by us, you should review the privacy policy at each linked website to determine how that site treats your Personal Information. If you have any questions about targeted content, you should contact the responsible third party directly. For information about how you can opt-out of receiving targeted advertising from certain providers, see “Control and Review of Your Information.”

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that is pertinent to the use of the Site or our products and services. These communications may include Text Alerts. By using the Site, you are consenting to this.

Information Sharing
We do not rent or sell your information, including your Personal Information, to unaffiliated third parties for advertising and marketing purposes. We may share your information with our affiliates, subsidiaries, or divisions and with their respective officers, directors, employees, accountants, attorneys, and agents, or with our business partners. In certain circumstances, we may share data with trusted third-party vendors to help us develop the Site, provide you with products or services that you ordered from the Site, perform statistical analysis, send you email, postal mail or Text Alerts, provide customer support, or enforce or apply our Terms and Conditions of Use and other agreements, including for billing and collection purposes. In the course of performing their services for us, these third-party vendors may have access to your Personal Information.

We may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. There may be instances when we may access or disclose your information in order to protect or defend the legal rights or property of Hunter and its affiliated companies or their employees and agents, to protect the safety and security of users, and to protect against fraud.

We may sell, transfer or otherwise share some or all of our assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy, without your permission. In such an event, Personal Information may be one of the assets transferred.


We strive to provide you with choices regarding the Personal Information you provide to us and the other information we collect through the Site. The following mechanisms are available to provide you with control over your information:

  • Tracking Technologies and Advertising.You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising.Hunter does not share your Personal Information with unaffiliated third parties for promotional purposes.
  • Google Analytics Opt-out Option.If you do not want your information collected with Google Analytics, you can install the Google Analytics opt-out browser add-on. To opt-out of Google Analytics, visit the Google Analytics opt-out page and install the add-on for your browser. For more details, visit the “Google Analytics opt-out browser add-on” page.
  • Accessing and Updating Your Information.If you have any questions about Personal Information that may be retained by us, you may contact us by visiting our support page at https://hunterfanlatinoamerica.com/en/contact/ . Upon your request, we will make reasonable efforts to provide you with the Personal Information under our control, if any, as well as information about the ways in which that information is being used and disclosed. We will use reasonable efforts to ensure that Personal Information we may be using or disclosing is accurate and complete. If you demonstrate that your information is inaccurate or incomplete, the information will be amended as appropriate. We will use reasonable efforts to respond to any request and update your Personal Information, if necessary. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


We have implemented measures designed to protect your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using TLS technology. Your Personal Information is password protected and restricted within our organization to employees and trusted third-party vendors that need access to your Personal Information in order to correspond with you and provide the products or services that you ordered or requested from the Site.

The safety and security of your information also depends on you. Where we have given you (or you have chosen) a password for access to certain parts of the Site, you are responsible for keeping this password confidential. Do not share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted through the Site. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.


We may modify this Privacy Notice from time to time in our sole discretion. At a minimum, we will provide notice by updating this posting. You are expected to carefully review this Privacy Notice from time to time so you are aware of any changes. However, if we make material changes to this Privacy Notice, we will post a notice on the Site that the terms of this Privacy Notice have been or will be changed. Any changes to this Privacy Notice will be in effect as of the “Last Updated” date referenced in this Privacy Notice. By using this Site, you agree to be bound by any such changes and to our collection and sharing of your Personal Information according to the terms of the then-current Privacy Notice.


This Privacy Notice and any disputes related thereto shall be governed by and construed in accordance with the laws of the State of Tennessee, exclusive of its choice of law rules, whose courts shall have exclusive jurisdiction over all disputes arising in connection with this Privacy Notice and the place of performance of this Privacy Notice is agreed by you to be the State of Tennessee

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